COVID-19 FAQs

YES, we are open, and we are here to help. The COVID-19 crisis continues to evolve and the world around us is changing, but our commitment to our clients and to the elderly population has not changed. We are here to assist you if your loved one has suffered injury or death as a result of suspected abuse or neglect. Contact us for help.

How has the COVID-19 Virus or “Coronavirus” Pandemic Affected Nursing Homes and Assisted Living Facilities?

The world is now facing unprecedented health challenges. The spread of the virus has shut down nearly all industries, big and small. However, nursing home and other long-term care populations are at the highest risk of being impacted by coronavirus. These facilities are presented with unique obstacles in ensuring the health and safety of an already vulnerable population of individuals.

Many facilities have already restricted most if not all visitation by families and the public. Group activities, including communal dining, have been virtually eliminated. It is unclear whether there is any public reporting of virus outbreaks within these facilities, or whether these facilities can refuse to admit residents who may show signs of the virus. The Centers for Disease Control (CDC) has urged all long-term care facilities to take extra precautions with residents with compromised immune systems and chronic respiratory issues.

Because most of these facilities have been essentially shut off from the public, state and federal oversight of their operations has diminished. State investigators have also begun working remotely, without physically visiting a facility to investigate a complaint. As a result, concerns of elder abuse have risen.

It is important during this time to keep informed and stay prepared. The Centers for Disease Control and the Centers for Medicare & Medicaid Services each recently released new guidelines for nursing homes and other long-term care facilities to follow.

Advocate for your loved one remotely. Call, text, and/or e-mail facility staff for updates regarding the resident’s status and care. In the case of an emergency, call Emergency Services via 911 immediately.

Click here for additional information from the California Department of Public Health regarding the latest updates to nursing home policy and oversight during the COVID-19 crisis.

Click here for additional information from the California Department of Social Services regarding the latest updates to assisted living policy and oversight during the COVID-19 crisis.


What Kinds of Cases do you Handle?
The attorneys at the Law Offices of Ben Yeroushalmi exclusively represent victims of elder and dependent adult abuse in lawsuits against nursing homes, assisted living facilities, and other companies and individuals who provide custodial care. For over fifteen years, our firm has worked tirelessly to ensure that elders and their families are compensated for their physical and emotional harms when such abuse occurs.

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Do I Need to pay Anything Out-of-Pocket?

No. We provide consultations free-of-charge. However, please note that while whatever information you submit is kept confidential, no attorney-client relationship exists until a retainer agreement is signed.

If you would like us to represent you, our firm works entirely on a contingency fee basis – we do not collect any fees and we front all costs unless and until you receive a settlement or favorable judgment.

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I do not Live Near Your Offices. Are There any Problems With That?
No. Our firm handles cases throughout California. We frequently use telephones, video conferencing, and e-mails to keep in touch with clients who are unable to visit or do not live near our offices.

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How Much is my Case Worth?
Each case is different. No attorney can, or should, tell you that you are guaranteed to recover a certain amount of money. Our firm has, however, obtained some of the highest results for hundreds of our clients in the past.

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How Long Does a Case Take to Finish?
It depends on a variety of factors. Again, each case is different, so it is difficult to estimate exactly how long a particular case could take to finish. Typically, cases may take up to a year or more to settle, but some can settle in a few months, and sometimes they can even last as long as a couple years.

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Will my Case go to Trial?
Statistically, most lawsuits settle before going to trial. However, our firm aggressively prepares each and every one of our cases for trial to ensure that our clients receive the best results. We do not hesitate to take cases to trial if necessary.

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What is the Difference Between Elder Abuse and Medical Malpractice?

With the growing number of aging individuals, instances of elder abuse have risen. As many as 1 in 10 people aged 60 or older have experienced or are currently experiencing some form of abuse. In response, the State of California enacted the Elder Abuse and Dependent Adult Civil Protection Act, or, “the Elder Abuse Act.”

The Elder Abuse Act states that someone who abuses or neglects an elder or dependent adult can be held liable not only for medical expenses and pain and suffering, but also for attorney’s fees, costs, and punitive damages. Most importantly, California courts have held that damages for an elder’s pain and suffering are not capped by California’s medical malpractice “MICRA” cap, which would otherwise cap these damages to only $250,000.

California has recognized that elders and dependent adults are vulnerable members of society who deserve special protections to ensure that they are safeguarded from abuse and neglect. Our firm has consistently recovered compensation from perpetrators of abuse when they harm people under their care.

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What do I do if I Suspect That my Loved one is Being Abused or Neglected?

In the case of an emergency, contact Emergency Services via 911. Local law enforcement and paramedics will help you if you or your loved one’s safety is in imminent danger in an emergency.

In cases of non-emergency, talk with the elder’s caregivers directly. California law requires doctors, nurses, and other caregivers to report any suspected elder abuse or neglect. You may also want to contact Adult Protective Services, a Long-Term Care Ombudsman, or the California Department of Public Health for nursing homes and the California Department of Social Services for assisted living facilities.

If your loved one has suffered harm or death as a result of suspected elder abuse or neglect, you should contact an experienced elder abuse attorney for help.

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Should I Contact an Attorney Right Away?

Absolutely. California law has time limits for the time to file a lawsuit. These are called “statutes of limitations.” If you wait too long, you may be barred from bringing a lawsuit.

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What Happens After I Contact you?

Once you contact us and we receive your information, we will reply by telephone, usually the same day or within 1-2 business days. All information that you share with us will be kept strictly confidential to the fullest extent of the law. Our firm carefully reviews and evaluates each case separately, and will follow up with you regarding your options moving forward.

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DISCLAIMER: The contents of and materials available in this section and at this web site are for informational purposes only and not for the purpose of solicitation or providing legal advice or opinions. Use of the information on this website does not create an attorney-client relationship. The contents and posting and viewing of information of this website should not be construed as and should not be relied upon for legal advice in any particular circumstance. No action should be taken in reliance on the information contained on this website and we disclaim all liability in respect to actions taken or not taken based on any or all of the contents of this site to the fullest extent permitted by law. An attorney licensed or authorized to practice in your jurisdiction should be contacted for advice on specific legal issues.

Client Reviews
★★★★★
Excellent staff and the epitome of genuine, honest, and beyond helpful. I was lost and running out of time until I found Yeroushalmi law office. I am beyond grateful and had the pleasure of working with such amazing people who look out for your best interest. Anonymous review
★★★★★
Ben Yeroushalmi accepted my case with much understanding and patience. He went above and beyond with the defense lawyers to reach a fair settlement. He explained the complete case process (as I had never filed a case with anyone) Ben kept my sister and I notified of every email or correspondence he had with the opposing council. Gloria
★★★★★
Ben is an outstanding litigator, and human being. He took on our case, as if it was his own. He paid close attention to details. His guidance was invaluable. He was very clear and concise, in explaining all potential scenarios to us. He spoke eloquently, and straight to the point at all times. Ben is a true professional, with a passion for his craft. Anonymous review
★★★★★
I had a heartfelt and memorable experience with Ben , very genuine and I can tell he loves what he does. His determination shows beautifully and it is amazing. In my opinion it is very rare you find people who love what they're doing and it shows. Not wanting to get religious on an review but, God introduced me to Ben for a reason. Summer
★★★★★
Ben was wonderful. He took our case when no one else was interested or wanted way to much money. We would highly recommend Ben because he really listens and takes your situation into consideration. We settled our case and we were only unhappy with one thing and that was the confidentiality clause but that was not Ben's fault it came with the deal. June
★★★★★
All around GREAT experienced under the circumstances. Special thanks to Devon Wright she did exceptional work for our case. Anonymous review
★★★★★
Mr Yeroushalmi was our lawyer for a case involving my mother who was a victim of elderly abuse while in a nursing home. He and his team did an excellent job. My mother was able to live comfortably for the remaining years of her life due to the results of our case. I highly recommend Mr Ben Yeroushalmi. Danny
★★★★★
Mr. Yeroushalmi had provided his legal services for my father's medical injury case. Through mr. Yeroushlmi's excellent services, my family could make informed decisions during the entire course of legal proceedings. Thanks for the professional and responsive services. I strongly recommend Mr. Yeroushimi as your legal advisior. He is the one you can rely on. Thanks. Samuel
★★★★★
Mr. Yeroushalmi provide excellent representation After my husband passed away from complications due to Alzheimer's. It was a complex case and I was always informed of the progression of the case. The office staff offers the personal touch and patience with my constant phone calls and questions. I highly recommend Ben and his staff if you are looking for an aggressive attorney with high ethics and great attention to details. Terry